Legal

Terms of Service

Effective Date: March 6, 2026 · Last Updated: September 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the AirIndex platform, website, API, and related services (collectively, the “Service”) provided by Vertical Data Group, LLC, a South Carolina limited liability company (“Company,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. The Service

AirIndex is an evidence and market intelligence platform for Advanced Air Mobility (AAM). It reconciles landing-facility records, regulatory and obstruction filings, governing rules, observed operations, operator activity, market readiness scores, and related information. The Service is provided for informational purposes only. The Company makes no representation that any information provided through the Service constitutes investment advice, financial advice, legal advice, or a recommendation to buy or sell any security or make any investment decision.

2. Eligibility and Account Registration

You must be at least 18 years of age and capable of entering into a binding contract to use the Service. By creating an account, you represent that the information you provide is accurate and that you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. The Service uses passwordless authentication via secure magic links; you are responsible for keeping your email account secure.

3. Public Access and Accounts

AirIndex makes selected pages, publications, identifiers, lookup tools, and market information available without charge. Some public features may require an account. Public access may be modified or discontinued at the Company's discretion.

4. Paid Engagements and Licensed Access

Reports, monitoring, data feeds, API access, and advisory work are offered through negotiated engagements. Scope, deliverables, permitted uses, service levels, fees, and term are stated in the applicable proposal, order form, license, or other written agreement. If that agreement conflicts with these Terms, the agreement controls for the paid engagement.

Current engagement formats are described on the Services page. Website descriptions are illustrative and do not create a purchase right or modify a signed scope.

5. Fees, Invoicing, and Payment

Fees, invoice timing, payment method, taxes, renewal, and cancellation terms are stated in the applicable written agreement. Unless that agreement says otherwise, fees are quoted in US Dollars. The Company may use Stripe, Inc. or another identified provider to process invoices or payments; use of a payment provider is also subject to that provider's applicable terms.

6. Ending an Engagement

A paid engagement may be ended or not renewed as stated in its written agreement. Any refund, credit, transition assistance, data return, or continued-access obligation is governed by that agreement and applicable law. Ending a paid engagement does not necessarily delete a separate public or reader account.

7. Intellectual Property

The Service, including all content, data, software, ratings, scores, methodologies, APIs, user interfaces, and trademarks (collectively, “Company Content”), is owned by or licensed to the Company and is protected by US and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service and Company Content solely as permitted by these Terms and your applicable access rights or written agreement. You may not copy, reproduce, distribute, modify, reverse engineer, create derivative works from, or commercially exploit any Company Content without the Company's prior written consent.

8. API Usage

API access is available only when expressly authorized by the Company or a written agreement. You may access the API solely to retrieve data for internal business purposes or to build applications as expressly authorized by the Company. You may not: resell API data to third parties; build a competing market intelligence product using API data; or scrape, cache, or redistribute API responses in bulk beyond the limits set forth in the applicable API documentation. Rate limits and usage restrictions are specified in the API documentation.

9. Prohibited Uses

You shall not:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to the Service or its underlying systems
Interfere with or disrupt the Service
Use automated tools to scrape, crawl, or index Service content without authorization
Impersonate any person or entity
Use the Service to transmit malicious code
Use the Service in a manner that violates these Terms

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND UNINTERRUPTED AVAILABILITY. AIRINDEX DATA IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE INVESTMENT, FINANCIAL, OR LEGAL ADVICE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vertical Data Group, LLC and its members, managers, officers, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees and court costs, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your infringement of any third-party rights, including intellectual property rights; or (e) any decision, action, or inaction taken by you or any third party in reliance on data, scores, ratings, or other information obtained through the Service. The Company reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with the Company's defense of such claim. This indemnification obligation will survive the termination of these Terms and your use of the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF REVENUE, PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE. THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

13. DMCA and Copyright

The Company respects intellectual property rights. If you believe content on the Service infringes your copyright, please send a DMCA notice to legal@airindex.io (Subject: “DMCA Notice”) with: identification of the copyrighted work; identification of the infringing material and its location; your contact information; a statement of good faith belief; and a statement of accuracy under penalty of perjury.

14. Privacy

Your use of the Service is also governed by the Company's Privacy Policy, available at airindex.io/privacy, which is incorporated herein by reference.

15. Insurance

Vertical Data Group, LLC maintains commercial general liability and professional liability (errors and omissions) insurance coverage. Certificates of Insurance are available upon written request at legal@airindex.io.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of South Carolina. Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with proceedings conducted remotely. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

YOU WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

17. Modifications

The Company reserves the right to modify these Terms at any time. The Company will provide 30 days' notice of material changes by email to your registered address or by posting notice on the Service. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.

18. Termination

The Company may suspend or terminate your account and access to the Service at any time, with or without cause, upon 30 days' notice (or immediately if you breach these Terms). Upon termination, all licenses granted to you shall immediately terminate.

19. General

These Terms constitute the entire agreement between you and the Company regarding the Service. If any provision is held unenforceable, the remaining provisions shall continue in full force and effect. The Company's failure to enforce any provision does not constitute a waiver of its rights.

If you have questions about these Terms, please contact us at legal@airindex.io or by mail at Vertical Data Group, LLC, PO Box 31172, Myrtle Beach, SC 29588.